John Grose Group Limited
Campervan Converter in Lowestoft, Suffolk
John Grose Group is a long-established multi-franchise car and van dealership in Suffolk and South Norfolk, offering new and used vehicle sales, servicing, and rentals.
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📌Quick Facts
About John Grose Group Limited
The Grose family has been involved in the motor industry since 1888, predating Henry Ford's Model T. John Grose Group Limited operates as a prominent multi-franchise dealership across Suffolk and South Norfolk. The company boasts three Ford dealerships in Ipswich, Woodbridge, and Lowestoft, alongside a Kia franchise in Lowestoft, and Peugeot, Citroen, OMODA, and JAECOO dealerships in Ipswich. They also represent Chery and Geely brands. Their extensive offerings include new and used car and van sales, aftersales services, vehicle rentals, and accident repair.
The company prides itself on genuine customer satisfaction, evidenced by 23 Ford Chairman's Awards and recognition from Citroen and Kia, including Kia's Dealer of the Year in 2011 and multiple awards for Customer Experience and Excellence. John Grose is also a partner to the Motability Scheme, receiving awards for their service. They emphasize employee satisfaction as key to customer service, providing staff with support, training, and modern tools, and are accredited as an "Investors in People" employer.
John Grose has adapted to modern purchasing trends by investing in technology for online communication and transactions. Customers can reserve vehicles online for a fully refundable £99 deposit, opt for home delivery or click-and-collect, and arrange video appointments or unaccompanied test drives. Despite the URL suggesting "van conversions," the provided content focuses entirely on the sale and servicing of standard cars and commercial vans, with no specific mention of campervan conversion services.
What Customers Say
20 reviews from verified customers
✨Customers say
Customers consistently praise the exceptional and first-class customer service, often highlighting the helpful, friendly, and trustworthy staff who ensure a smooth car purchasing experience. Moreover, many appreciate specific team members by name for their outstanding support and guidance throughout the process.
Google Reviews
accompanied a friend to collect his new car, and the experience was fantastic. The staff were incredibly polite, and the atmosphere was welcoming and pet-friendly. My friend found a significantly higher discount here compared to other Ford dealers he searched. We traveled all the way from Rugby specifically for this dealership, and the exceptional service made the journey completely worth it
SATHISH KANNAAn excellent experience from start to finish. Communications regarding delivery of the car to John Grose were exemplary. Alex kept me informed from start to finish, making the buying process stress free. When I took the train to Lowestoft to collect my car, the weather was awful and Sam, standing in for Alex, was kind enough to pick up my wife and I from the railway station and drive us to the showroom. From there, paperwork was completed quickly and I was shown the car's operating system to get me on my way back to London.
Jay GloverProfessional, kind and efficient. I cannot fault my experience at John Grose. Special mention to Matt Naylor who took me through the process of viewing, ordering and collecting my new vehicle. No question or request was too much and I left feeling happy, respected and understood. Thank you
Kyle HusseyExcellent service from Alex once again. He spent time searching for a new vehicle for me to go into, and was always happy to communicate with any questions right up to collection. Been a customer of John Grose for over 10 years, with them also dealing with the family much longer. Compared to local dealerships, they always come on top with the best deals. I would recommend Alex and the John Grose team without any hesitation. Thank you once again.
JamesGreat experience at John Grose.The vehicle we were interested in was in the showroom. Sam Honeywood took us through the purchase details and we took delivery within 5 days of our initial visit when Sam gave a comprehensive explanation of the vehicles controls. After getting home we realised the number plate had an incorrect letter and after an email new plates were delivered and fitted the next day. So far we are very happy with our EV3.
Geoff HarrisonCustomer Testimonials
We recently purchased a new car from the John gross Ipswich branch! Terry was am...
Great team new car and good handovers
Eden and Stacey on the service desk are amazing! Down to earth, friendly and eas...
I recently bought a Kia Sportage PHEV from John Grosse Group, from start to fini...
When down to look at a car at the lowestoft branch as the car was originally i...
Why Choose John Grose Group Limited
John Grose Group Limited possesses a deep heritage in the motor industry. The Grose family's involvement dates back to 1888. This long history precedes the Model T's introduction. The company operates as a prominent multi-franchise dealership. Its network spans across Suffolk and South Norfolk. They represent major brands like Ford, Kia, Peugeot, and Citroen. Their extensive services include new and used car and van sales. They also provide comprehensive aftersales care, vehicle rentals, and accident repair solutions. The company prioritizes genuine customer satisfaction. This commitment is evident through numerous industry accolades. John Grose Group Limited has received 23 Ford Chairman's Awards. They also earned recognition from Citroen and Kia. Kia named them Dealer of the Year in 2011. The company has secured multiple awards for Customer Experience and Excellence. They are also a respected partner to the Motability Scheme, receiving awards for their dedicated service. John Grose Group Limited is an "Investors in People" accredited employer. They believe employee support enhances customer service quality. John Grose Group Limited has adapted to modern purchasing trends. They invested significantly in technology for online transactions. Customers can reserve vehicles online with a fully refundable deposit. The company offers convenient home delivery or click-and-collect options. They also facilitate video appointments for consultations. Unaccompanied test drives are available for interested buyers. These digital solutions provide flexibility and convenience for their clientele.
Contact John Grose Group Limited
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Location
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ADDRESS
Whapload Road
Lowestoft, Suffolk, NR32 1NN
WEBSITE
🌐 johngrose.co.uk ↗CONNECT WITH US
Frequently Asked Questions
John Grose Group Limited offers a comprehensive range of automotive services. They specialize in new and used car and van sales. The company also provides professional vehicle servicing. Additionally, customers can access various vehicle rental options. Their offerings cater to both private and business needs in Suffolk and South Norfolk.
John Grose Group Limited operates its dealerships across Suffolk and South Norfolk. Their primary locations include Lowestoft, Suffolk. The company strategically places its branches to serve a wide customer base. This ensures convenient access for vehicle sales, servicing, and rental needs throughout the region.
John Grose Group Limited sells both new and used vehicles. Their inventory includes a wide selection of cars. They also offer various models of vans. As a multi-franchise dealership, they represent several popular automotive brands. This variety allows customers to find a vehicle that fits their specific requirements.
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