John Grose Group Limited

The Grose family has been involved in the motor industry since 1888, predating Henry Ford's Model T. John Grose Group Limited operates as a prominent multi-franchise dealership across Suffolk and South Norfolk. The company boasts three Ford dealerships in Ipswich, Woodbridge, and Lowestoft, alongside a Kia franchise in Lowestoft, and Peugeot, Citroen, OMODA, and JAECOO dealerships in Ipswich. They also represent Chery and Geely brands. Their extensive offerings include new and used car and van sales, aftersales services, vehicle rentals, and accident repair.

The company prides itself on genuine customer satisfaction, evidenced by 23 Ford Chairman's Awards and recognition from Citroen and Kia, including Kia's Dealer of the Year in 2011 and multiple awards for Customer Experience and Excellence. John Grose is also a partner to the Motability Scheme, receiving awards for their service. They emphasize employee satisfaction as key to customer service, providing staff with support, training, and modern tools, and are accredited as an "Investors in People" employer.

John Grose has adapted to modern purchasing trends by investing in technology for online communication and transactions. Customers can reserve vehicles online for a fully refundable £99 deposit, opt for home delivery or click-and-collect, and arrange video appointments or unaccompanied test drives. Despite the URL suggesting "van conversions," the provided content focuses entirely on the sale and servicing of standard cars and commercial vans, with no specific mention of campervan conversion services.